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DRDental Recall Notes

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  1. What dental recall software does

    A plain look at how a recall system differs from a normal appointment book, using two makers' own manuals.

  2. How recall intervals and due dates are set in the software

    Why a patient shows as due too early or too late, and how recall software works out the date and who can change the interval.

  3. Text, email, phone and mail: how recall reminders get sent

    What ways recall software can contact a patient, and what one maker's manual says about each, so you can fix a list nobody answers.

  4. Working through an overdue recall list

    What columns a front desk sees on an overdue recall list, how staff step through it, and why a patient may be missing or stuck.

  5. Writing plain recall messages and templates

    What goes into a short recall message template, which details the software can merge in, and what breaks a message.

  6. Recall reminders compared with appointment reminders

    The difference between a recall reminder for a visit not yet booked and a reminder for a booked visit, and why mixing them up causes trouble.